Update Your Password
Update Your Password
Update Your Password
How to Update Your Password in Base
Context:
Base provides a secure platform for managing your port operations, from job tracking and cost management to invoice processing and vendor payments. Keeping your account secure is essential, and regularly updating your password helps protect your organization's sensitive data and financial information.
Maintaining Account Security
The Challenge:
Regular password updates are a critical security practice, especially when handling financial data and client information. Whether you need to change your password due to a security concern, company policy, or simply want to strengthen your account protection, Base makes this process straightforward and secure.
Base's Solution:
Base's password update feature requires you to verify your current password before setting a new one, ensuring that only authorized users can make changes. The system automatically logs you out of all other sessions when you change your password, providing an extra layer of security.
Step-by-Step Guide: Updating Your Password
1. Accessing Account Settings:
Click on your profile icon or name in the top right corner of Base.
Select "Account Settings" from the dropdown menu.
2. Navigating to Password Settings:
In the Account Settings page, locate the "Password" section.
You'll see a form with three fields:
Current Password: Enter your existing password
New Password: Enter your desired new password
Confirm New Password: Re-enter your new password to confirm
3. Entering Your Current Password:
Type your current password in the "Current Password" field.
This verification step ensures that only you can change your password, even if someone else has access to your device.
4. Creating Your New Password:
Enter your new password in the "New Password" field.
Base requires passwords to meet security standards:
Minimum length: 10 characters
Maximum length: 100 characters
Must be different from your current password
Must match the confirmation field
Re-enter the same password in the "Confirm New Password" field to verify accuracy.
5. Saving Your Changes:
Click the "Update Password" or "Save Changes" button.
Base will validate your current password and ensure your new password meets security requirements.
6. Automatic Session Management:
After successfully updating your password, Base will automatically log you out of all other active sessions.
You'll need to log in again with your new password on any other devices where you were previously signed in.
This security feature ensures that if someone else had access to your account, they'll be logged out immediately.
Password Security Best Practices
Creating a Strong Password:
Use a combination of uppercase and lowercase letters, numbers, and special characters.
Make it at least 10 characters long (Base's minimum requirement).
Avoid using personal information like names, birthdays, or common words.
Don't reuse passwords from other accounts.
Consider using a password manager to generate and store secure passwords.
When to Update Your Password:
Regular Updates: Consider changing your password every 90 days as part of good security hygiene.
Security Concerns: Immediately update if you suspect unauthorized access.
Company Policy: Follow your organization's password rotation requirements.
Shared Access: Change your password if you've shared it with someone temporarily.
Troubleshooting
"Wrong Password" Error:
If you receive a "Wrong password" error when entering your current password:
Double-check that you're entering your current password correctly.
Ensure Caps Lock is not enabled.
Try typing your password in a text editor first to verify it, then copy and paste it into the field.
Password Requirements Not Met:
If your new password doesn't meet Base's security requirements:
Ensure your password is at least 10 characters long (Base's minimum requirement).
Make sure your new password is different from your current password.
Ensure both password fields match exactly.
Include a mix of character types (letters, numbers, special characters) for better security.
Avoid common patterns or dictionary words.
Forgot Your Current Password:
If you've forgotten your current password:
Use the "Forgot Password" link on the login page to reset it via email.
You'll receive a secure reset link that allows you to set a new password without knowing the old one.
Additional Resources
Now that you've learned how to update your password, consider exploring these related guides:
Update Your Username: Learn how to change your display name and email address in Base.
User Access Control: Understand how permissions work in Base and how to manage user access.
How to Contact Base Support: Get help if you encounter any issues with your account.
Summary
Keeping your Base account secure starts with a strong password. This guide has walked you through the simple process of updating your password, which includes current password verification and automatic session management for enhanced security. Regular password updates are a key part of protecting your organization's data and financial information.
If you have any questions or need assistance, our support team is ready to help.