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How to Remove Your Seats
How to Remove Your Seats
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Written by Amber Briggs
Updated over a week ago

How to Remove Your Seats in Base


Context:

Base aims to streamline the operational workflows from client requests to payment receipts. Managing your team's seats effectively is crucial to ensuring everyone has the access they need, without incurring unnecessary costs.


Addressing Fluctuations in Your Team Size

Problem:

Teams change over time; members come and go. If you find your team has reduced in size, you might be left with unused seats in your Base account. What can you do to adjust your seat count to better fit your current team size?

Base’s Solution:

Base acknowledges the dynamic nature of teams and provides a simple process to reduce your seat count, ensuring you're not paying for what you don't need.


Step-by-Step Guide: Reducing Your Seat Count

1. Confirm Your Role:

  • Ensure you are logged in as the account owner. Only the owner has the necessary privileges to adjust the seat count.

2. Accessing Organization Settings:

  • Go to the bottom left corner of your Base interface.

  • Click on the organization selector.

  • Select the organization you wish to manage.

  • Choose “Organization Settings”.

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3. Navigate to Billing:

  • Inside the “Organization Settings”, locate and click on the ‘Plan & Billing’ tab.

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4. Adjusting the Seat Count:

  • In the billing section, you will find options related to seat management.

  • Look for “Remove Seats” button.

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  • Here, you can view your current seat count and have the option to reduce it using the down arrow on the right.

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  • If you are attempting to reduce the seat count below your current amount of users, you will be required to select one or more users that will be converted to a guest account when your plan renews. Do this using the check boxes next to the users.

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  • Adjust the seat count to your desired number and confirm the changes with the ‘Update Seats’ button.

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Next Steps: Managing Your Team Effectively

Now that you have adjusted your seat count to better fit your team’s size, you might be interested in ensuring that the right members have access to the right tools.

  • Check out our guide on How to Assign Seats to ensure your active team members have access to Base.

  • If your team changes in the future and you need to remove seats, our guide on How to Remove Seats will walk you through the process.


Summary

Adjusting your seat count in Base ensures that you are only paying for what you need, reflecting the actual size of your team. We understand that teams change, and Base is here to provide the flexibility you need to manage these changes efficiently.

If you have any questions or need further assistance, our support team is here to help. Thank you for choosing Base, and we look forward to continuing to support your business’s growth and success.

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